The Nest thermostat is one of the most popular smart thermostats you can get. And for good reason. It learns your temperature preferences and develops an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your residence or out and about and can raise and lower temperatures to help you save even more.

The Nest works with a vast range of 24-volt heating and cooling systems, but it’s always a wise idea to use the Nest thermostat compatibility checker before purchasing one. Don’t forget to check with your energy supplier for valuable rebates, since you may be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either wire it yourself or call a HVAC specialist like JW Brager Heating and Cooling. If you’re wiring it without help, you’ll spot a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a problem because the thermostat can pull enough power from other heating and cooling wires.

Sometimes, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is a step up from older programmable thermostats that rely on a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t draw ample power, Nest says you might have some of these issues:

  1. Short battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t turn off.
  5. Your system is producing odd noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is always running, won’t turn on or turns off and on repeatedly in a short period of time.

You might worry something is up with your heating and cooling system, but if you just got the Nest, we recommend you check your thermostat first. This is especially pertinent if the weather is temperate, and you haven’t been using your heat or air conditioning consistently.

Our Pros Can Fix Nest Thermostat Troubles

If you’ve attempted Nest thermostat troubleshooting by yourself but can’t repair the problem, a smart thermostat pro such as one from JW Brager Heating and Cooling can assist you. We can determine the issue and add a C-wire, if necessary.

Smart thermostats such as the Nest are designed to make your life more convenient, by automatic energy-efficient programming and the opportunity to monitor temps while you’re away from home. It’s a frustrating experience when yours won’t work properly, but our heating and cooling specialists at JW Brager Heating and Cooling can resolve the trouble fast.

If you’re going through odd heating and cooling behavior with your new Nest, give us a call at 608-447-0555 to schedule your appointment right away.